TERMS & CONDITIONS

Non-Delivery & Cancellation

You may cancel your order for any reason provided it has not yet been dispatched .We will refund the full price of the order including delivery within 30 days from the date of cancellation. Occasionally we do have to substitute wines for a later vintage or an alternative of equal or greater value. If you are unhappy with any substitutions you receive we will arrange collection at our cost. Claims for non-delivery must be made within three months of your order date.

Complaints are taken seriously and we endeavor to respond to complaints as soon as possible.

If you have any questions regarding orders and general enquiries please do let us know by:

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Age Restrictions

It is against the law to sell or supply intoxicating substances to persons under 18 years of age in the UK. By placing an order you confirm that you are at least 18 years old. If our couriers are in doubt of the age of the recipient of an order they will request some form of ID. In the event that this is not satisfied they are not permitted to leave the wine.

We will validate name, address, age and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency which may keep a record of that information. This is done only to confirm your identity, a credit card check is not performed and your credit rating will be unaffected.

Privacy Policy

​When you sign up with Ital Sardo or when you make a purchase from our website www.italsardo.com we use your personal information to enable us to process and deliver your order. By providing your details on our website, you are giving your consent for Ital Sardo to maintain, record, hold and use your personal data.

The information that you give to Ital Sardo will also be used by us to send you offers which we feel will be of particular interest to you.

Ital Sardo will use information about you to make offers based on your wine preferences. Your information may be shared within our other companies if we have reason to consider you may be interested to know about our other services. We do not make names and addresses available to other companies.

If you do not wish to receive emails or any other form of information relating to our special offers please let us know via email (wine@italsardo.com) and we can amend your email notification preferences.

You can also call our Customer Support Line on: 01283 711588. Calls from BT landlines to numbers beginning with an 01283 code are used by Ital Sardo charged at the rate of a standard network call per minute however call charges may vary with other operators. Please check with your operator for exact charge. Lines are open from weekdays 9am to 5:00pm.

Ital Sardo uses 'cookies' placed in the browser file to help us collect general information about the behaviour of visitors on our site. This helps us to improve our website's functionality.

If you have any questions relating to privacy matters please contact us by email on: wine@italsardo.com

Data Protection

Ital Sardo is dedicated to the privacy of all your information. Ital Sardo never passes on or uses you data for third parties under any circumstance.​​

Intellectual Property Rights

All copyright, database rights, trademarks (including the Ital Sardo Wine trademark) and any other intellectual property rights in and to the content on this website, such as text, graphics, logos, banners, images, buttons, underlying source code and software, is the sole property of Ital Sardo Wine, or the applicable licencor.

Any use whether copied, reproduced, duplicated, transmitted or display of the content of our website without express written permission of Ital Sardo for purposes other than the viewing of information or for ordering purposes is unlawful and considered a breach of Intellectual Property Law.

In placing an order or in considering which products you wish to order Ital Sardo extend permission to electronically copy, and to print in hard copy, portions of our website for the sole purpose of placing an order with Ital Sardo and strictly as a shopping resource.

Security

All information (including credit card details) is sent and received using the latest in secure e-commerce software. Ital Sardo continue to use new security protocols and software as they become available.

Disclaimer

Ital Sardo works hard to ensure that the information on this website is correct, accurate and up to date. Ital Sardo takes no responsibility whatsoever for information that is incomplete, inaccurate or out of date and shall not be held liable to any individual or business for any damage or economic loss which may arise from the use of any matter contained on our website.

Ital Sardo text and graphics, unless specified, are directed solely at those who access the website from the United Kingdom. Ital Sardo makes no representation or will not be held liable for any forum input made by individuals from other locations including Facebook, LinkedIn, Twitter and other Social Network Providers.

Ital Sardo is not responsible for content of any links to the internet or other third party websites from our website. Once you activate these links you leave our website and Ital Sardo is neither responsible, nor liable for any eventuality arising from your use and or transaction arising from the link selected.

Ital Sardo prohibits all persons from providing hypertext or other links to the www.italsardo.com website, from their web site or from a third party's web site without our prior written consent.

Re-Sale

​Wines purchased from Ital Sardo Limited are for the customer's own use only or as gifts to third party and are not permitted to be re-sold or otherwise used for commercial purposes.

Fraud and Crime Prevention

​For the purposes of the prevention or detection of offences, and/or the apprehension or prosecution of offenders, we may share any information that we collect with the Police, other public or private sector agencies or representative bodies in accordance with the relevant legislation. Information shared in this way will not be used for marketing purposes.

Company Details

Ital Sardo. Office Afloat. Barton Marina. Burton on Trent. Staffs DE13 8DZ

Telephone: 01283711512

Email: wine@italsardo.co.uk

If you do have any comments on the above, or you simply wish to contact us, please feel free to e-mail, call or write to us.

We reserve the right to make changes to the website or to this disclaimer at any time.

This does not affect your statutory rights as a consumer.

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© 2018 by Ital Sardo Limited.